Privacy and Cookie Policy

The Shaldon Tourist Information Centre is committed to respecting privacy of all users of the Shaldon Tourist Information Centre website and in all other communications with Shaldon Tourist Information Centre. This privacy policy governs the way Shaldon Tourist Information Centre uses, maintains and discloses information collected from users of the Shaldon Tourist Information Centre website, or via paper forms or email communications or verbally.

Privacy
The Shaldon Tourist Information Centre is committed to developing long lasting relationships based on trust and ensuring that rights to privacy are maintained and protected.
Information Shaldon Tourist Information Centre collects and processes – personally identifiable information
The Shaldon Tourist Information Centre may request or collect personal information from users in a variety of ways, including through online forms, paper forms, emails and other instances where users of the Shaldon Tourist Information Centre website volunteer to give such information. All personal information is collected only with an individual’s explicit verbal or written consent.

How Shaldon Tourist Information Centre uses personal information
Shaldon Tourist Information Centre will not in any way share this information with a third party either for free or by selling it, unless you specifically consent to such disclosures.

Maintenance of information
Shaldon Tourist Information Centre shall retain your personal data in accordance with all applicable laws and remain consistent with the purpose in collecting your personal data and this may be stored on one or more databases directly maintained by Shaldon Tourist Information Centre. Although Shaldon Tourist Information Centre cannot guarantee that any loss, misuse or alteration of data will not occur; every effort is made to prevent such occurrences. Information will be regularly assessed for disposal and for renewal of your consent.

Disclosure of information
Shaldon Tourist Information Centre will only disclose your information where you have agreed to that disclosure or where we are legally obligated to do so such as a court order.

Storage of information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.

Links to other websites
The Shaldon Tourist Information Centre website contains links to other sites. Please be aware that Shaldon Tourist Information Centre is not responsible for the privacy practices of such other sites. You are encouraged to read the privacy statements of each and every web site that collects personally identifiable information. The Shaldon Tourist Information Centre privacy policy as described herein applies solely to information collected by Shaldon Tourist Information Centre.

Intellectual property on the website
The copyright, trademarks and all other intellectual property rights in the material contained in the website, together with the website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to Shaldon Tourist Information Centre or is currently licensed to us, our subsidiaries or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our express written permission.
We expect you to have obtained permission from the copyright holder to use any image you submit to the site. If children feature prominently in any image then we expect you to have obtained parental permission to submit that image to us. We reserve the right not to display any submitted image which we do not think appropriate to do so.
You shall retain ownership of all copyright in data you submit to the website. You grant us a worldwide exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner subject to our obligations.

Exclusions of liability re: website
We use reasonable endeavours to ensure that the data on the website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. We do not guarantee that the website will be fault-free and do not accept liability for any errors or omissions.
We do not give any warranty that the website is free from viruses or anything else which may have a harmful effect on any technology and you should take your own safeguards in this area.

Use of cookies on Shaldon Tourist Information Centre website
A cookie is a piece of data stored on the user’s computer tied to information about the user.
We use cookies to make the website work better. Some cookies are essential to make the website work. Weatherheads Web designed the Shaldon Tourist Information Centre website and uses 1&1 website services to host the website.

We use session ID cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. Session ID cookies may be used by 1&1 to track user preferences while the user is visiting the website. They also help to minimise load times and save on server processing.

We use persistent cookies. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period.

Cookies used on the 1&1 website do not contain personally identifiable information.

Cookies Table

SN = strictly necessary – need for website to perform basic functions

F=Functionality – used to store user preferences

P=Performance – cookies that record usage i.e. that is pages which are visited

A = Advertising / tracking – cookies that display, manage and measure ads

P=persistent s=sessional t=third party

Name Type Why More info
  PHPSESSID s/SN PHP – PHP is the computer language used by this website. Web servers are not able to maintain information about a user, so PHP solves this by use of the PHPSESSID cookie. It uses the cookie to temporarily store user information for use across multiple pages. An example use: store a simple message when a form is submitted that can be displayed on a different page.
WAH accessibility wahBgColor s/F Only if the user uses the accessibility options on the website – change colour. Can be deleted by user during session.
  wahFontcolor s/F Only if the user uses the accessibility options on the website –  font change colour. Can be deleted by user during session.
Google Analytics _ga & _gid
_gat
p/P Statistics on the website
Google reCAPTCHA v2 – CONSENT
NID
OTZ
1P_JAR
t/F Used to secure forms on our site from spam and abuse by automated software
WordPress wordpress_test_cookie s/SN WordPress – Used to check whether your web browser is set to allow, or reject cookies
  wordpress_* p/SN WordPress – For users who log in only. On login, WordPress uses the wordpress_[hash] cookie to store your authentication details. Its use is limited to the admin console area, /wp-admin/.
  wordpress_logged_in_* p/SN WordPress – For users who log in only. After login, WordPress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.
  wp-settings-* p/SN WordPress – For users who log in only. This is used to customize your view of the admin interface, and possibly also the main site interface. The number on the end is your individual user ID from the users database table.
Dfactory cookie consent Cookie notice accepted p/F Used to record that you accept the fact that the site uses cookies.
Events Calendar Ai1ec_calendar-url s/F When logged in and using the event calendar.

Depending on the browser you are using to view the website you may also have cookies when looking at the website. For example, if you are using Chrome you may find you have other cookies via the browser. For more information see: https://policies.google.com/technologies/types

For more information on cookies in general: www.aboutcookies.org and how to control cookies visit: https://www.aboutcookies.org/how-to-control-cookies/

Log files
The Shaldon Tourist Information Centre website is currently being hosted by 1and1 webservices through Weatherheads Web (https://about.1and1.co.uk/?linkId=ft.nav.about1and1 ) .
Like most standard websites, 1&1 use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in the 1&1 log files, including but not limited to IP addresses, is linked to personally identifiable information.

Recaptcha
The site uses the Google reCAPTCHA API. on the contact form page. It works by collecting hardware and software information, such as device and application data, and sending these data to Google for analysis. The information collected is used for improving reCAPTCHA and for general security purposes. It will not be used for personalized advertising by Google.

Contact Form
By filling in our contact form the information is not held on the website, only on the receiving email system and server.

Right to restrict processing
Individuals have the right to request the restriction or suppression of their personal data held by Shaldon Tourist Information Centre. They can make this request in writing or verbally.
Shaldon Tourist Information Centre will record the request has been made and will respond within one calendar month.

Right to withdraw consent and erase personal information
Individuals have the right to withdraw consent for Shaldon Tourist Information Centre to use their personal data and for it to be erased.
They can make this request in writing or verbally.
Shaldon Tourist Information Centre will record the request has been made and will respond within one calendar month.

What we do in the event of a personal information data breach
When a personal data breach has occurred, if it is not likely to pose a risk to the to people’s rights and freedoms we will document the breach has happened and notify the individual. If there is a risk to a person’s rights and freedoms we will notify the Information Commissioner’s Office within 72 hours.

Legal disclaimer
Though every effort is made to preserve your privacy, Shaldon Tourist Information Centre may need to disclose personal information when required to by law. If it is deemed necessary that such action needs to be taken, Shaldon Tourist Information Centre will comply with judicial proceedings should a court order or legal process be served on Shaldon Tourist Information Centre.

Right to complain
If you are unhappy with the way Shaldon Tourist Information Centre has processed your personal data you can complain to:
Information Commissioner’s Office, Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF Tel: 03030123113 (local rate) or 01625 545 745 (national rate)
Email: registration@ico.org.uk

Contact information
If you have any questions regarding Shaldon Tourist Information Centre and this policy please contact:

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